I can’t say enough about returns, they are the best fundamental form of information and communications from your customer. We can improve the product through research and comments. Do you find you are having unbalanced stock sizes at the end of a season? We can analyse and focus on improving pre-season.
Home shopping – Returns are so important and can mean profit or loss on individual products or ranges. Tailoring the fit and the quality to the customer is a vital requirement. Having successfully worked many years in HS I am able to analyse and set improvements to reduce returns for large or small retailers.